The electricians who work at Platinum Electrical are committed to delivering top-notch solutions for all your electrical needs. With our team of highly skilled and fully licensed electricians, cutting-edge technology, and a track record of exceptional customer satisfaction, we are the ideal choice for your electrical projects.
QUALITY WORKMANSHIP
We take immense pride in our craftsmanship, ensuring that every job our electricians start is completed to the highest standards of quality and precision.
Our electricians possess a wealth of knowledge and expertise, allowing us to tackle projects of any scale or complexity with confidence. From electrical installations and repairs to safety inspections and gas conversions, we are dedicated to delivering exceptional workmanship.
Customer-Centric Approach
At the heart of our business is a strong commitment to customer satisfaction. We believe in building long-term relationships with our clients based on trust, transparency, and open communication.
From the moment you reach out to our team, you can expect personalised attention, prompt responses, and a tailored approach to meet your unique electrical needs. Our friendly and professional team will listen to your requirements, provide expert advice, and work collaboratively with you and other trades to ensure your complete satisfaction.
World-Class Certifications
Platinum Electrical are certified Tesla and Sonnen solar battery installers. Our electricians are thoroughly trained to meet the vigorous certifications from the world-class home battery manufacturers which enables us to guarantee top quality installations that meet Australian standards with the safety of full warranty.
HOW WE OPERATE
01.
Customer Focus
Continuously striving to maximize internal and external customer loyalty, we make our best effort to understand and appreciate the customer's needs in every situation.
02.
Integrity
We only make agreements we are willing, able and intend to keep. We operate in a responsible manner and communicate with honesty and purpose.
03.
Success Guarantee
We pride ourselves on our professional approach to all electrical challenges and put the customer at the centre of our service, continually delivering high quality service and guarantee on all projects.
04.
Experienced
Our knowledgeable team can assess your needs before booking to determine the best electrician suited to your job. We evaluate our approach to include all possible problems and solutions, so the customer is always 100% satisfied.
05.
Considerate
We consider your satisfaction as our reward, hence we go above and beyond for our customers, we listen to your needs and ensure you receive a customised service that exceeds your expectations.
06.
Diverse
From small repair jobs to large installations and management our experts can cater for all requirements. No job is too small for our friendly staff; they are always keen to get the job done.
OUR PROCESS
Once you have submitted your enquiry, we will adhere to a fast response time.
We will advise you in advance how long your job will take to complete.
When it comes to our services, we aim to offer the most cost-effective solutions. Once we have examined your inquiry, we will provide you with upfront pricing - which means no surprises at the end of the job.
We start working with you even before the service begins. We will present you with a complete description of all the services we're planning to perform. This way, there are no misunderstandings, either now or in the future.
From start to finish, we'll engage you with knowledgeable and helpful staff who have received professional training. We're determined to provide the right person for your job, equipped to answer all your questions.
We use the highest quality tools and products, while also providing expert and sound advice when needed. Throughout the production of your project, we will provide unparalleled and friendly customer service at all times.
We will always provide the highest quality work for our customers. We deliver our projects with 100% commitment and pride, ensuring the customer is absolutely satisfied with the finished product.
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